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Frequently Asked Questions (FAQ):
1. Do your 24-hour, Toll
Free Number monitoring and reporting services work?
2. Will my insurance company lower my rates if I
use MyTeen.com?
3. What makes MyTeen.com different from other monitoring
companies?
4. We heard of the "Black Box" recorders
to monitor our vehicles, why would we need your service?
5. I have more than one teenage driver. Can we monitor
more than one MyTeen.com sticker at a time?
6. Will teenagers be likely to support MyTeen.com?
7. My teenage drivers don’t drive very often. How
can your services help?
8. I am concerned about nuisance and unfounded calls.
How do you prevent those?
9. How do you address the fact that your services
are basically negative?
Help:
MyTeen.com is a fully automated system designed to seamlessly forward reported driving
incidents of teenage drivers. If you should have any questions or are having difficulty
with your account, please send us an email detailing your issue, concern or testimonial.
All inquires will be responded to promptly.
Email inquires:
questions@myteen.com
Advertising Opportunities:
(877) 202-TEEN (8336)
advertise@MyTeen.com
1. Do your 24-hour, Toll Free Number monitoring and reporting
services work?
YES – Very well! We provide coverage for thousands of vehicles across the United
States and Canada. Our subscribers can monitor and identify teenage drivers who
regularly take risks or are having problems so that action can be taken to prevent
accidents.
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2. Will my insurance company lower my rates if I use MyTeen.com?
The best way to lower your insurance costs is to lower your accident losses. Personal
insurance policies are usually "experience rated" by an underwriter. The
fewer accidents you have, the lower your "experience modifier" and therefore,
the lower your rates will be. A lower accident rate also makes you more attractive
to other insurance companies. You may be able to "shop" your policy and
save even more money.
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3. What makes MyTeen.com different from other monitoring companies?
Reliability, speed and flexibility. Most monitoring companies are very expensive,
focused on commercial business and are not suited well to monitor teenage driving
behavior.
You can have peace of mind with the MyTeen.com reporting system. Reported messages
are forwarded to you immediately after they are received. You also have the flexibility
and control on how you set-up your account. For, example, you determine the phone
and email notifications, who has access to your Message Center, etc. MyTeen.com
has been set up with the subscriber in mind.
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4. We heard of the "Black Box" recorders to monitor
our vehicles, why would we need your service?
Black boxes are very expensive to install and the data may not always be readily
accessible. Further, while a black box provides data from which "inferences"
about driving patterns might be drawn, try to explain "inferences" to
your drivers. Black boxes do not tell in descriptive details what is happening.
For example, it cannot tell you that a driver is speeding in a school zone, tailgating,
or that he just pulled into traffic without sufficient headway.
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5. I have more than one teenage driver. Can we monitor more than
one MyTeen.com sticker at a time?
Yes. Your account can be set up to monitor up to three (3) vehicles from the same
household. MyTeen Message Center lists all registered MyTeen numbers and you can
even assign “nick names” to quickly identify each vehicle.
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6. Will teenagers be likely to support MyTeen.com?
Yes. There is a great deal of truth in the statement that "everyone benefits
from safer drivers." MyTeen.com help save lives, prevent injuries, and reduce
costs. Further, by identifying driving habits and problems early, you may avoid
discipline or worse (accidents, injuries, etc.) by talking with your teenager or
if necessary, additional driver training.
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7. Our teenage drivers don’t drive very often. How can your services
help?
Local drivers are exposed to many more risks, however, because of the many more
drivers operating within their driving environment. Most accidents occur near a
vehicle's domiciled location because that is where most driving is done. MyTeen.com
services work equally well for both, local and highway drivers because the system
focuses on monitoring the performance of individual drivers who are away from supervision.
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8. I am concerned about nuisance and unfounded calls. How do
you prevent those?
If they occur, nuisance and unfounded calls are our problem. This is another advantage
of having our service. Of the thousands of calls we receive each year, less than
1% are unfounded. Furthermore, you can contact MyTeen.com if you are having a problem,
we will then isolate the incoming phone number(s), messages and file a report if
necessary.
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9. How do you address the fact that your services are basically
negative?
Any tool can be misused and abused while MyTeen.com is neutral. First, only a small
percentage of teenage drivers will likely have patterns of negative reports. Talking
with your teenagers about an incident report is far less negative than talking with
them about, or disciplining them because of accidents.
For example, your truly safe teenage drivers are those that do not have any accidents,
moving traffic violations, and no incident reports. They are the ones to reward
and recognize. They are doing something right.
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